With GLUCOFACTS® DELUXE software, it's easy to track patterns and trends for more productive conversations during your visits with your healthcare professional.
Updated version now available and compatible with the new CONTOUR®NEXT ONE meter!
- Easy-to-view and easy-to-share reports encourage more productive conversations between you and your healthcare professional - helping them guide you through your results so you can improve your diabetes management.
- Simply Print or save your reports with just one click, making it that much easier to view and share your results.
Are your computer system and meter compatible with GLUCOFACTS® DELUXE? to find out.
GLUCOFACTS® DELUXE has been developed to work on most computers. In order to download and use GLUCOFACTS® DELUXE, you will need:
1. One of the following blood glucose meters:
2. A personal computer with one of these operating systems:
Windows XP Service Pack 3
Windows Vista Service Pack 2
View Windows Compatible Meters >
Mac (Intel 64-bit processors only):
Mac 10.5.7 - 10.5.8 (Leopard)
Mac 10.6.2 - 10.6.8 (Snow Leopard)
Mac 10.7.x (Lion)
Mac 10.8.x (Mountain Lion)
Mac 10.9.x (Mavericks)
Mac 10.10.x (Yosemite)
Mac El Capitan (OS X 10.11.1)
View Mac Compatible Meters >
And proper Java Runtime Environment:
Windows Operating Systems must have Java 1.6.0_17 or higher.to check what version of Java is installed on your Windows PC.
Mac Operating Systems must have Java SE 6 or higher.to check what version of Java is installed on your Mac.
3. A cable to transfer meter data to a computer.to find out more.
Transferring the data from your blood glucose meter to GLUCOFACTS® DELUXE is easy. Review the information below to find out what is needed to connect your blood glucose meter to a computer.
The Contour® NEXT USB, Contour® USB and Contour® NEXT LINK meters do not require a cable to transfer data to a computer. They can each be plugged directly into a computer's USB data port, and they each come with Glucofacts® Deluxe Diabetes Management software installed. Please reference the information above for system requirements and meter compatibility.
If you own a Contour® NEXT EZ, Contour® NEXT LINK, Contour®, BREEZE®2, or Contour® LINK meter you will need to purchase a data cable to connect your meter to your computer.
to order a USB Data Cable (item #6170)
Data cables include:
• Data Cable
• CD with drivers for installation
• Connection Guide with installation instructions
Download and install cable drivers:
• To download the latest USB-Serial drivers, please click here
The Contour® NEXT meter uses a USB 2.0 A Male to Micro B 5-pin male cable to transfer data from the meter to a computer.
to order a Micro USB Cable (sku:105137)
Ready to download GLUCOFACTS® DELUXE?to access the latest version.
For detailed information about how to use GLUCOFACTS® DELUXE Diabetes Management software (version 3.10.08), download the User Guide:
Download our "How-To" guide for more information on how to share GLUCOFACTS®DELUXE data with your healthcare professional:
Still have questions? We've got answers. Explore our.
For your convenience we have compiled a list of the top 5 frequently asked questions about Glucofacts® Deluxe.
The top 5 most frequently asked questions:
Q: I'm having problems during installation. Is there a preferred sequence in how I should be loading software?
While the installation of GLUCOFACTS® DELUXE should work in any sequence of the file setup process,
our Technical Specialists recommend the following sequence:
First, verify your Java version and update if necessary, according to the
Install Cable Drivers (if applicable to your Operating System: see )
and install the GLUCOFACTS® DELUXE software
Q: My meter is not detected in the Meter Information tab
The CONTOUR® NEXT portfolio of products (CONTOUR® NEXT EZ, CONTOUR® NEXT and CONTOUR® NEXT USB) are all compatible with the latest release of GLUCOFACTS® DELUXE version(3.10.08). If you are using a different version of the software with one of the CONTOUR® NEXT meters, you'll need to.
Q: What is the operating system compatibility for GLUCOFACTS® DELUXE?
GLUCOFACTS® DELUXE is currently compatible with Windows® 10, Windows® XP (SP3) and Vista® (SP2) as well as Mac OS X 10.11.1(MAC El Capitan) and 10.5.8 (Intel® 64 bit processors). For the most current operating system compatibility
Don’t forget to your meter. After registration we will notify you of software updates including news / updates concerning operating system compatibility.
Q: How can I get GLUCOFACTS® DELUXE diabetes management software to auto-play from my CONTOUR® USB meter?
For Windows XP™ users auto-play for this type of software is on by default. If it has been turned off you will need to modify your Group Policy or Registry Settings to enable auto-play. Please contact your IT support to enable auto-play. Changing Group Policy or Registry Settings should not be performed by someone without experience.
Windows Vista™ users open the Start menu, choose Control Panel, select AutoPlay. Make sure the "Use AutoPlay for all media and devices" checkbox is selected and verify that the setting for software and games is "Install or run program".
Windows® 7 users need to navigate to the GLUCOFACTS drive on the CONTOUR® USB meter and double click the "Glucofacts.bat" file to launch the GLUCOFACTS® DELUXE software. In order to provide you with better security and protection, Windows® 7 has changed how it auto starts applications on removable media, like your CONTOUR® USB meter.
For MacTM users GLUCOFACTS® DELUXE software must be launched from the computer desktop screen.
Q: Why is it taking so long to launch GLUCOFACTS® DELUXE diabetes management software?
The first time CONTOUR® USB meter is inserted into a USB port several programs are loaded in order to use the USB storage. The loading speed varies by computer and could take up to a few minutes. Subsequent insertions should take less time to process.